Broker Support Apprentice

Role accountabilities:

Support the Team:

· Provide essential administrative support to the Cedant Facultative Division to keep operations running smoothly

· Maintain our electronic filing system accurately and on time

· Use key documentation such as market sheets and checklists, and follow departmental procedures carefully

· Provide ad hoc support to your Team Lead and colleagues whenever needed

· Take on additional tasks when needed to help the team succeed

 

Work with Clients and Business:

· Collaborate with colleagues to manage new and renewal business, mid-term amendments, and client enquiries professionally and efficiently

· Work with brokers and team members to understand client needs and support broking strategies

· Answer questions and solve problems for clients quickly and professionally

· Help resolve issues and handle complaints with confidence and care

 

Contribute to Performance and Quality:

· Assist in setting and tracking sales targets—for yourself and the wider team

· Check your work and your team’s work to make sure it’s top quality

Training:

The successful candidate will complete a level 3 Insurance Practitioner apprenticeship. 

Training Outcome:

Excellent progression available within the company. This may lead to a permanent position with employer and future progression.

Employer Description:
Rokstone, part of the Aventum Group, is an established international underwriting MGA and approved Lloyd’s of London coverholder, where we also hold a Lloyd’s Box. With innovation at our core, we go beyond the ordinary to offer brokers specialised (re)insurance solutions. Within Rokstone, we house specialist MGAs such as Novus, iSure and iFarm, each contributing to our commitment to redefining industry standards. 

Working Hours :
Monday -Friday Exact shift to be confirmed.

Skills:
IT skills,Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Administrative skills