Business Administrator Apprentice

Answering incoming telephone inquiries professionally and efficiently Making outbound calls to follow up on quotes and orders Responding to customer inquiries via email in a timely manner Providing accurate information to customers Accurately entering customer orders into our electronic system Handling customer complaints with empathy and professionalism Supporting all aspects of general administration and office duties

Training:

Level 3 Business Administration.

Training Outcome:

Possibility of full time employment upon successful completion of the apprenticeship.

Employer Description:
Founded in 1991, today Nicholson Heating Services is run by two brothers, Ian and John Nicholson, who have vast experience in plumbing and heating of all types, domestic and commercial. We have built our reputation on our knowledge, ability and reliability. We can proudly say we are one of the most trusted heating companies in North East England. We are a family-run business with years of experience working in the heating industry. We provide a professional service and pride ourselves on the high quality of our work.

Working Hours :
8.00am to 4.00pm. Days to be confirmed.

Skills:
Customer care skills, Initiative,Attention to detail,Communication skills,Creative,IT skills,Problem solving skills,Team Work