Customer Service Advisor Apprentice

Dealing with all customer relates enquiries Working on on-line systems Picking up customer orders on system Processing orders on system Sales on items via digital on-line chat Dealing with Customer queries Talking to customers on the Telephone giving product knowledge and availability on items Dealing and processing returns and refunds Dealaing with enquiries from existing customers with delivery information  Processing customer reviews on items/products

Training:
In-house training No college day release required

Training Outcome:
May be a permanant opportunities with the business depending on availability and performance

Employer Description:
Giomani Designs are a very established and professional manufacturer in leather beds and outdoor rattan furniture, home furnishings and accessories. Cox & Cox products.

Working Hours :
Monday- Friday 9.00am-5.45pm 40 hour week 45 minutes Lunch Break Starting hourly rate- £7.55 per hour

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience