Administrative Assistant Apprentice

The role supports the smooth running of governance processes while also assisting with administrative tasks linked to property management, housing benefit claims, contracts, landlord agreements, and providing support to Service Managers when required.

Key Responsibilities:

Board & Governance Support:

Coordinate Board meetings, including scheduling, preparing agendas, circulating papers, and taking accurate minutes Maintain records of Board decisions, actions, and compliance requirements Ensure effective communication between the Board, senior management, and external stakeholders

Client & Housing Administration:

Oversee paperwork related to client move-ins and move-outs Support the submission and tracking of housing benefit claims Ensure accurate documentation is maintained for tenancy agreements and support services

Landlord & Property Administration:

Draft, review, and file lease agreements with landlords Ensure compliance with contractual obligations and maintain accurate records Assist with property-related administration, including contracts and maintenance reporting

General Administration:

Manage correspondence, reports, and documentation for both the Board and the organisation Answer calls, emails, and enquiries professionally and efficiently Support the leadership team with ad hoc administrative projects Handle sensitive and confidential information in line with GDPR and organisational policies

Training:
Business Administrator Level 3 Apprenticeship Standard

Training Outcome:
If the Apprenticeship is successful there are excellent progression and development opportunities

Employer Description:
Positive Futures Supported Housing CIC in a not- for-profit community interest company, established in March 2020 with a clear mission: to provide safe, high-quality supported living for adults facing some of life’s most difficult challenges. We support individuals who are rebuilding their lives following experiences of addiction, homelessness, or mental health issues. Our housing is more than just a roof over someone’s head — it’s a foundation for stability, dignity, and the opportunity to move forward. As a CIC, our focus is not profit, but people. Every decision we make is guided by the belief that everyone deserves a second chance and the support to create a more positive future.

Working Hours :
Shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Initiative,Time management,Strong written skills