Apprentice Compliance Assistant

Assist the Head of Compliance in managing all FCA-related queries from internal teams and external motor dealers. Support dealers with applications and queries regarding FCA permissions. Monitor day-to-day compliance across the organisation and escalate issues where appropriate. Assist with the logging, investigation, and resolution of customer complaints in line with FCA guidelines. Maintain accurate records of compliance activities, audits, and reports. Help ensure policies, procedures, and documentation remain up to date and fit for purpose. Contribute to staff training initiatives and the promotion of a strong compliance culture.

Training:

You will attend either face to face or online 1 day per week with our Training Provider, /skills North East.

Training Outcome:

Progression within the company.

Employer Description:
Quorum Fleet Solutions Ltd (Q-Finance) is a dynamic and growing motor finance brokerage, providing tailored funding solutions for dealerships and customers across the UK. We are committed to maintaining the highest standards of regulatory compliance and customer care in line with FCA requirements.

Working Hours :
Monday to Friday between 9am to 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience