Airfreight Import Apprentice
· To be part of the Midland Airfreight Import Team
· Production of import customs entries, Breakbulk and BHX Import gateway functions
· Arranging overseas collections via Quick-book.
· Liaise with airlines/handling agents, UK branches & DGF Warehouses.
· Contacting customers for clearance instructions, Payments, Invoice queries.
· Achieve personal and operational targets and report any problems that may affect performance/Station Metrix,. prepare paperwork for customs, monitor inbound flights
· Ensure shipment procedures are followed according to operational procedures and highlight any concerns to line manager,
· Maintain accurate data on company systems
· Contribute to safety and hygiene standards
· IT Generalist knowledge – Windows, Word, Excel CDS, ICE, Atlas,
· Prime function to ensure the accurate completion of import Entries/documentation to the compliance regulations from HMRC and DGF UK.
· Dealing with the warehouse and external customer queries.
· Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption
· Contribute to the First Choice continuous improvement program
Training:
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.
Training Outcome:
The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role.
Employer Description:
DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.
Working Hours :
Monday to Friday – 9am – 5.30pm
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working