People and Culture Apprentice

The apprentice will report to the Cornwall FA Designated Safeguarding Officer. 

What you will do at work as an apprentice: 

Manage incoming communications (emails, calls, letters) and direct them appropriately Maintain and update databases for clubs, referees, and volunteers Assist with meeting preparation: agendas, minutes, room bookings, refreshments Support the processing of invoices, expenses, and purchase orders Help with filing, scanning, and archiving documents in line with GDPR Assist with cup fixture scheduling, venue bookings, and match confirmations Maintain accurate records of results, scorers, and disciplinary actions Support the preparation and distribution of matchday documentation Respond to club queries regarding rules, regulations, eligibility, and deadlines Assist with league administration including fixture scheduling, results recording, and disciplinary processes Support governance documentation and compliance tracking Liaise with clubs and stakeholders to ensure smooth communication Contribute to the development of league policies and procedures 

Training:
Business Administrator Level 3 Bi-weekly attendance at the Truro campus 

Training Outcome:

On completion of a successful apprenticeship, there may be an opportunity for a full-time position.

Employer Description:
Cornwall FA are the Governing Body for Football in the County overseeing and supporting the Development and Governance for clubs, teams, coaches, referees and volunteers. Purpose To be the guardians of Football in Cornwall, creating a world class County Football Association and enriching the lives of people living in Cornwall through Football. We do this by: Protecting and growing all aspects of football. Recognising and rewarding good practice, conduct and football excellence. Creating and enabling football opportunities and equality for all. Educating and supporting our people and stakeholders. Leading and advocating football in Cornwall. Being responsible for our impact on the environment. Vision Football for Onen Hag Oll (Football for One and All) Mission Football in Cornwall is accessible, welcoming and safe for everyone. Principles We are Connected We are Aspirational We lead with Integrity

Working Hours :
Working Days: Monday - Friday with some weekend and evening work Working Times: Flexible working in line with company policy (TBC)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Professionalism,Adaptability