Service Engineer

The Company: Create innovative climate solutions for buildings, homes, and transportation One of Europe's leading specialists in air and cooling systems. Dedicated to setting exceptionally high standards that ensure superior performance and reliability. Products are designed to meet the diverse needs of our clients, providing efficient and adaptable solutions. The Role of the Service Engineer Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits. Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads. Build and maintain strong relationships with customers, acting as a trusted point of contact Collaboration with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units Reporting and Analysis: Generate regular reports on completed invoiced work orders Customer Relationship Management: Foster strong relationships with customers through exceptional customer service Communications with supervisors, regions service managers and senior technicians, and customers on updates and to drive continuous improvement. Benefits of the Service Engineer £30k - £45k Salary Paid Door to Door Overtime Company Van Fuel Card Pension 25 days holiday + bank holidays. The Ideal Person for the Service Engineer Proven experience in service or field-based technician role Strong knowledge of customer service principles Effective communication skills Analytical thinking and problem-solving abilities Proficiency in using, Apps, diagnostic software, and MS Office Suite Knowledge of manufacturing industry an advantage; Able to work with minimal supervision Appropriate skilled based certificates with F-Gas Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays Proficient in using Microsoft Office Suite UK Drivers licence If you think the role of Service Engineer is for you, apply now! Consultant: Joshua Cumming Email: joshuac@otrsales.co.uk Tel no. 0208 397 4114 Candidates must be eligible to work and live in the UK. About On Target At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.