Estate Assistant

Service Care Solutions are recruiting for an experienced Estate Operative for a client they are working with based out of Blackley, Manchester

In this role, the role holder will contribute to the goals of the team through the provision of high quality and responsive facilities management service, acting in a professional and helpful manner as an initial point of contact for customers.

The role holder will undertake a range of tasks and routine operations to ensure the organisation, security, collection or delivery of resources meet the needs of the service.

Key Accountabilities

Deal efficiently and courteously with enquiries from members of the public and internal customers providing effective and accurate information, using initiative to resolve queries at the first point of contact, and escalating queries where appropriate. Maintain locations to agreed safety and security standards in accordance with service objectives, conducting safety checks and inspections, undertaking basic maintenance to resolve problems at the first point of contact, and general cleaning duties, including the use of tools where required. Undertake management of financial resources to ensure an efficient and cost effective service for all customers, adhering to financial regulations. Update and extract information from management information systems accurately and competently as required. as part of the inspection process including input requests for pre & post inspection, and repairs to be undertaken. Where necessary to use a range of equipment to undertake duties to ensure the environment is safe for colleagues and visitors. Work collaboratively with colleagues to ensure safe working environments and safe working practices, maintaining the security of buildings, allotments, parks, open spaces, vehicles and other resources. Personal commitment to continuous self development and service improvement. Through personal example, open commitment and clear action, ensure diversity is positively valued, resulting in equal access and treatment in employment, service delivery and communications.

Ideally you will have experience in a similar environment or will have worked as a Park Ranger, Estate Officer, Caretaker or Grounds Keeper.

We are seeking a candidate who holds a Full UK Driving License as this position will involve driving a vehicle of different sizes.

For more information on this role and to apply, contact Prakash today by emailing prakash.panchani@servicecare.org.uk or call 01772 208967.