2nd/3rd Line Support Engineer

2nd/3rd Line Support Engineer – Sheffield

Are you a skilled IT support professional looking for your next challenge? Our client, a leading Software House based in Sheffield, is seeking a talented 2nd/3rd Line Support Engineer to join their dynamic team.

Key Responsibilities:

Manage and maintain Dell server hardware and Dell, Lenovo, and HP workstation hardware. Configure and troubleshoot network switches, firewalls, access points, and ethernet cabling. Administer and support common network services such as DNS, DHCP, and site-to-site VPNs. Provide expert support for infrastructure and platform migrations between on-premise and hosted environments. Collaborate with teams to utilize Microsoft Azure DevOps Server effectively.

What We’re Looking For:

Proven experience in 2nd and/or 3rd line IT support roles. Strong hardware expertise in Dell, Lenovo, and HP technologies. Solid understanding of network infrastructure and services. Experience in migration pathways between on-premise and hosted platforms (desirable). Knowledge of Microsoft Azure DevOps Server (desirable). Excellent problem-solving skills and a proactive approach to IT challenges.

Why Join?

Be part of an innovative and supportive team in the heart of Sheffield. Opportunity to work with cutting-edge technologies and infrastructure. Competitive salary and benefits package. Career development opportunities in a growing software house.

Location: London, UK / Remote Working

Salary: £30,000 - £35,000 + Bonus + Pension + Benefits

Applicants must be based in the UK and have the right to work in the UK even though remote working is available.

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