Apprentice Administrator

Focused on building & maintaining client relationships, helping with all aspects relating to the ongoing management of their car parks this opportunity is located at the offices in Lancing Business Park. This role promises to be varied and offer the successful applicant the chance to work with a company who is customer centric and known for their dedication of their employees, their investment in new technology, and general company ethos.

Part of a dedicated team that puts in a lot of hard work and is recognised for their efforts the company promotes close collaboration to achieve their best potential together. The core values are family, resilience, teamwork, passion and innovation and are at the centre of everything they do and strive to be.

Key Responsibilities:

Answer client queries and keep them up to date Provide quotations and invoices Arrange installations (signage, CCTV, payment machines) Sending communication to current car park users Issue parking permits Update client and site information on the in-house CRM system Supporting with team tasks to ensure the team runs smoothly

Training:

Customer Service Practitioner Level 2.

Training Outcome:

The correct candidate will move on to a full-time position within the company after completion of their apprenticeship.

Employer Description:
National Parking Control is an elite parking management company operating across the UK. Using the latest state-of-the-art equipment and innovative technology, National Parking Control provides effective and intelligent solutions to all parking issues. We work in partnership with the leading businesses in all sectors throughout the UK, including Commercial, Residential, Leisure, Hospitality, and Retail. Unlike other parking management companies, NPC provide all clients with an expert personal account manager to always provide a tailored industry-leading service. They pride themselves in being able to offer a variety of conscientious advantages for parking enforcement, and in most cases, all parking services are provided free of charge.

Working Hours :
37.50 hours per week - Monday to Friday - 9am to 5pm with half hour unpaid for lunch.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Initiative,Natural Charisma,Self-Motivated,Good Telephone Etiquette,Pride in their work,Outgoing and friendly