Admin Apprentice

As an Apprentice Office Administrator, you’ll be supporting the day-to-day running of the office while learning valuable skills in administration, customer service, and business operations.

You’ll play an important part in helping the team stay organised and ensuring customers and suppliers receive a smooth and professional experience.

Key Responsibilities:

Answer incoming phone calls and emails, directing queries to the right team member or department. Maintain and update customer records, including contact details and sales information. Support the sales process by creating quotations, processing orders, preparing invoices, and handling dispatch paperwork. Assist with purchase invoice processing, making sure all supplier bills are logged correctly and passed on for payment. (This is something for a later date) Carry out general office admin tasks such as filing, scanning documents, and data entry to help keep everything running smoothly.

What You’ll Learn:

How to communicate professionally with customers and suppliers. How to use business software and systems to manage data and documents. This includes our bespoke computer system called BCE (this is temporary as we will be getting a replacement in 2026) Microsoft packages like Outlook, Excel and Word. The basics of sales and finance processes, including invoicing and order handling. Time management, teamwork, and attention to detail in a busy office environment.

We are a small company, but we are a friendly team who work well together.

Training:

Formal training is delivered at HWGTA, located in Hereford (HR4 9SX).

You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.

You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration qualification.

Training Outcome:

Admin Assistant.

Employer Description:
Established in 1967, Baugh & Weedon is a leading manufacturer of Non-destructive testing equipment with high quality products and services. Sectors include:- Oil & Gas, Aerospace, Rail & Automotive, Construction & Infrastructure, Power Generation, Renewable Energy, Manufacturing. Based in the UK but we work with customers and projects across the globe due to our extensive worldwide network of distributors and partners. All of our partner companies are long-established in their country or region and with extensive local NDT market knowledge, combined with our expertise, the customer benefits greatly from local expertise and support.

Working Hours :
Monday – Friday, 9am-5pm, with 30 minutes unpaid lunch.

Skills:
Hard working,Willingness to learn,Flexibility,Curiosity,Positive attitude,Reliable,Honest,Confident