Digital and Technology Solutions Degree Apprenticeship - IT Services

During this four-year programme you will work in our IT Services team.

The IT Services team at AJ Bell is responsible for managing and supporting all the technology used by the business. They make sure that computers, software, and networks are working properly. They also help with setting up new equipment, fixing technical problems, and keeping everything secure. Their services include:

Technical Support: Helping staff with any tech issues they have.
Network Management: Ensuring the internet and internal networks are running smoothly. Software Management: Installing and updating software used by the business. Hardware Management: Setting up and maintaining computers, printers, and other devices.

As an apprentice in our IT Services team, you will:

Complete structured rotations within the Service Delivery team, including:

IT Asset Management Change, Problem & Incident Management Front Office Support Team Back Office Support Team 2nd Line Support Service Transition Develop a wide range of technical and operational IT skills Work closely with experienced professionals to understand core processes and best practices

This apprenticeship offers you a perfect entry point into IT, providing the knowledge and experience needed for a future career in tech.  As an IT Services apprentice, you would follow the IT Consulting specialist pathway as part of your degree studies.

Training:

At the start of the apprenticeship, you will enjoy a tailored induction programme with us & Manchester Metropolitan University. This will give you the chance to get to know our business and develop your skills on the job, while at the same time continuing on a development programme designed to help you invest in your personal growth and your future with AJ Bell. We also provide:

Mentoring & ongoing training In-house technical and professional development training Volunteering opportunities

At the same time as learning on the job, you will study for a BSc in Digital Technology Solutions (IT Consultancy) with our academic provider, Manchester Metropolitan University.

Training Outcome:

If you are successful in your apprenticeship you may have the opportunity to continue your career at AJ Bell focusing on either a managerial or technical career path. 

Employer Description:
AJ Bell is one of the largest and best-regarded providers of online investment platforms and stockbroker services in the UK, with assets under administration exceeding £96.1billion and more than 620,000 customers. AJ Bell was named Large Apprenticeship Employer of the year in the North West Apprenticeship Awards 2022.

Working Hours :
Monday to Friday, 37.5 hours per week, 1 day per week at university during term time. Exact times to be confirmed.

Skills:
Team working,Initiative