Apprentice Office Administrator

Reporting to the Office Manager/Director

Key Responsibilities:

General Administration

Telephone handling – inbound and outbound calls

Manage electronic filing system – files/folders

Photocopying/scanning to email

Communication through email

Maintain efficient and accurate manual filing systems where necessary

Marketing Tasks

Support with reception duties – representing the company to meet and greet visitors and clients – answering enquiries as first handler

Will develop an existing working knowledge of Microsoft office products – word/excel etc towards advanced standard

Process sales functions – orders, allocation, invoicing, dispatch

Check the orders

Stock checking

Clear and set up meeting rooms

Service meetings with refreshments and provide support

Handle annual complimentary client diary/sales lists process  

Produce documents/sales graphs/reports

Training:

Level 3 Business Administrator Apprentice Standard.

Includes End Point Assessment.

One day per month sessions of blended learning with some sessions at Pennine 5 Campus – Sheffield City Centre:  

Block 5, Pennine Five, 18 Hawley Street, Sheffield, S1 4WP

https://www.sheffcol.ac.uk/pennine-five

Training Outcome:

Sustained employment with further accredited training for the committed and successful candidate.

Employer Description:
Family-owned and operated car/commercial accident and repair specialist, with over 20 years of experience in accident repairs and commercial resprays.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience