Administrative Assistant Apprentice

*About the Role*

Are you organised, friendly, and eager to learn? Do you enjoy helping people, solving problems, and keeping things running smoothly behind the scenes?

This apprenticeship is your opportunity to build valuable professional skills in finance, administration, and customer service, all within a welcoming and supportive school environment. You’ll be part of a busy, friendly office team that helps keep the school organised and thriving every day.

*What You’ll Be Doing*
No two days are the same and you’ll learn how to:

Greet parents, pupils and visitors with a warm and professional welcome, in person and on the phone Support staff by keeping records, systems and databases up to date and accurate Process payments, invoices, and online transactions securely and efficiently Help with organising school events, exams, trips, and meetings Take notes in meetings and share information with the team Order and manage supplies to keep the office and classrooms running smoothly Update displays, newsletters, the school website and app Assist with first aid, record-keeping and liaising with health professionals

Throughout your apprenticeship, you’ll be supported to gain confidence using IT systems, managing information, and developing great communication and teamwork skills.

*What You’ll Learn*
You’ll gain hands-on experience in:

Finance processes such as handling and recording money Administration and office systems Customer service and professional communication Event organisation and teamwork Data protection, confidentiality and safeguarding Equal Opportunities, Health & Safety, and Environmental best practice

*We’re Looking For Someone Who*

Has a positive attitude and enjoys helping others Is reliable, organised and ready to learn Can communicate clearly with pupils, parents, staff and visitors Has good attention to detail and pride in doing things well Enjoys being part of a supportive, busy team environment

*Why This Role is a Great Start*
This apprenticeship is a perfect step into the world of education, finance or office administration. You’ll get:

Practical, hands-on experience in a real working environment A recognised qualification while you earn Mentoring and support from experienced school staff A chance to make a real difference in a school community

Training:

Your training will all take place at the school where you'll be given protected study time for your remote tutorials with an experienced tutor from Heart of England Training, an organisation highly experienced in working with school-based apprentices. 

Training Outcome:

Completing the apprenticeship could potentially lead to career advancement within the educational sector, including roles such as receptionist or administrator or pursuing further qualifications to become a qualified school business manager, HR advisor or bursar.

Employer Description:
The school is a large primary school in the North Evington area of Leicester, valued by parents. We have worked alongside parents to improve communication and help parents to feel more confident to engage in school life. It is a school that values and encourages staff to develop and grow through a variety of professional development opportunities.

Working Hours :
Hours per week: 30 hours a week Weeks per year: 39 Monday to Friday 7.45am- 2.45pm with 1 hour lunch

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Non judgemental,Patience,Knowledge of Word and Excel