GP Practice Administration Apprentice

Dr Khokher & Partners are based at Queens Park Surgery in Bedford. This is a busy GP Practice and they are looking for two apprentices to join their team.

So, what will you be doing in this role?

You will be entering data onto their computer system (A&E notes, smears, results, etc) and using Microsoft Word, Excel and in-house clinical computer systems. Typing of letters, reports and referrals. Upkeep of the computer and the management of computer problems, including dealing with patient queries by telephone or in person. Dealing with GP enquiries, referrals and medico-legal reports. Liaison with hospital (private and NHS) re: appointments/queries and entering of reports/registration/maternity/contraception/minor surgery onto computer and dealing with any claims, as well as entering of registration details and upkeep of patient information. Management of targets: Cervical cytology, immunisations, contraception and managing Quality and Outcome Framework (QOF) targets. Scanning of information onto computer records and photocopying of notes for solicitors, employment reports, insurance purposes, etc. Ordering of health authority and hospital stationery and dealing with postal services. You will learn to read coding correspondence and attend courses and meetings as required. It will be vital to maintain clinical confidentiality at all times. You will also learn reception duties and how reception works - most staff have to spend time in reception - this is often the patient's first point of contact and it is very important to understand how to communicate with patients.

Training:
Level 3 Business Administration Level 2 Functional Skills English and maths

Training Outcome:

The employer have taken several apprentices in the past so this may be a permanent position at the end of the apprenticeship.

Employer Description:
A local general practice based n Bedford which has two sites. Carlisle Road, Queens Park and our branch site on Honeysuckle Way, Goldington

Working Hours :
Monday to Friday.

Skills:
Willing to learn,Good communication skills,Good teamwork,IT skills