Business Administration Apprenticeship
To provide front line reception support and work with other members of the team in dealing with telephone, email, postal and visitor enquiries
To help support, maintain and monitor room-booking systems for the meeting rooms and equipment hire including preparation of hospitality services and room hire invoicing
After training, support the Volunteering Drop-In Service in providing ad hoc 1-2-1 interviews with clients to help them decide on the right volunteering opportunities for them
To record a variety of data, using appropriate software packages and generate reports as required. To create on-line surveys as part of market research activities
To attend VAC team meetings and take minutes as required
To work with the Office and Personnel Manager to review and update policies and procedures and to update and refresh organisational filing methods
To monitor the usage of stationery, toners and fair-trade refreshments and to regularly order replenishments, sourcing competitive quotes from suppliers
To provide support at VAC events, outreach and Get Involved Coventry project activities as required
To promote the benefits of the Coventry VCSE Alliance by liaising with voluntary and community organisations to keep information and records up-to-date and share information about services
To work with the Volunteering Coordinator to maintain the Get Involved Coventry website
To work with the Communications Office to help prepare marketing and publicity material and to undertake marketing campaigns
To support the updating of the VAC website and preparation of regular e-bulletins plus ad-hoc e-mailings as required
To support VAC’s social media activity, preparing posts and tweets and monitoring responses
To take photographs/videos of organisational activity for use in promotional material or impact reports
Training:
Weekly attendance to Business Administration classes at Coventry and Warwickshire Chamber Training Centre
Training Outcome:
Completion of this Apprenticeship could lead to a permanent position within the business
Employer Description:
VAC seeks to encourage resilience in communities, supporting people to build their capacity and enabling them to do more for themselves. VAC believe that reducing health inequalities through the targeting of resources based on need and investing in prevention and early intervention can have a significant impact, improving both health outcomes: wellbeing, mental health and social relations and increasing productivity and educational attainment.
Working Hours :
30 hours per week - During office working hours - tbc.
Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience