Business Administrator Apprentice - Lettings Department

Daily/Weekly Tasks:

Responding to emails and phone enquiries promptly Using in-house IT management software to update records Arranging and conducting property viewings with prospective tenants Preparing lettings write-ups and property descriptions Supporting social media and marketing campaigns Assisting with property photography and content creation Arranging and coordinating maintenance visits with contractors Updating spreadsheets, databases, and administrative records Attending lettings visits, taking photos, and supporting inspections Preparing and processing tenancy agreements and related documents Managing relationships with clients, landlords, tenants, and contractors Supporting the team with general office administration tasks Handling enquiries, complaints, and concerns in a professional manner Staying up to date with market trends, compliance, and legal requirements

Training:
This is a Business Administration Level 3 apprenticeship which is delivered over an 18-month period You will be required to attend an initial induction period and training workshops at the training site, In-Comm Training Services in Telford, TF3 3AJ, followed by monthly assessor visits to you in your company

Training Outcome:

Upon successful completion of the apprenticeship, there may be an opportunity for progression and further qualifications.

Employer Description:
With over 15 years of experience in the property business, 30 years in business and sales, she could see a niche, without the high costs of the larger agencies and the drive to make the business a success in the current market, she saw an opportunity to build a business ready for the economic cycle to turn again towards growth. Most agencies now offer Sales and Lettings and property management as standard, but in these times where people are feeling the pinch Kerry saw another option, Lodging. People have a mortgage, a reduced income and a spare room, they can turn this into cash! More and more people find themselves looking for cheaper accommodation, whether this is because of a relationship ending or the search for a job in another location. Block and Estate management has increased in recent years, as developers have built large numbers of apartments, this has led to a growing displeasure of residents in the services they receive for the annual charge they have to pay. KeyAngels believes these are opportunities she can use to increase her business and to provide a service that customers find more than satisfactory to their needs. KeyAngels are supported by a great team who individually bring something different to the Company. We work hard and all enjoy each others company and our professionalism and of course 'sense of humour' make KeyAngels and fantastic company to deal with and be a part of.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Patience,Enthusiastic,Self motivated