Apprentice – Level 4 Applications Support Lead

The Apprentice Applications Support Lead will provide first-line and second-line application support for AuditWise, assisting customers, resellers, and internal stakeholders with technical queries, troubleshooting, onboarding and product configuration

Training:

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Training Outcome:

The role offers long-term security and the opportunity to progress into a permanent position.

Employer Description:
AuditWise is an AI-driven quality monitoring and speech analytics platform designed for contact centres, BPOs, and compliance-driven industries. We help organisations transform their QA processes, improve compliance, boost employee performance, and deliver better customer experiences.

Working Hours :
Location: Holmes Chapel, 9.00 – 5.30 pm Monday - Friday (Work from home on Wednesdays).

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Enthusiasm for technology, AI,interest in SaaS applications