Apprenticeship Business Administrator

Processing and updating personal and qualification data onto the College’s Customer Relations Management tracking system. Working with employers to understand and use the Apprenticeship recruitment process Managing apprenticeships jobs boards both online & in college, sending relevant information to marketing to be shown on screens around college Identify & collate suitable opportunities to update our social media platforms Supporting the facilitators to ensure that records are complete and audit compliant when being entered onto the system Using effective methods to collect any outstanding information from employers and apprentices To work flexibly to assist with a range of tasks across the department as required, including general office duties i.e. photocopying To ensure that all data is processed and recorded in an accurate and timely manner To make telephone calls, deal with routine enquiries, supply accurate information or take messages from a range of stakeholders To undertake staff development as appropriate to meet College targets To adapt to developing working practices, ensuring effective and efficient performance, and that procedures are adhered to and deadlines met Effective communication across college and with external stakeholders, including email and telephone Attend and regularly take and type up notes at departmental meetings To develop a sound understanding of the College’s support systems and when applicable assist in data collection and input onto these systems and running off reports Managing both apprentice & employer of the month processes

Training:

Training will take place on the job as well as 1 dedicated study day per week. 

Training Outcome:

May be the opportunity for a full time role or further training. 

Employer Description:
Kendal College is a leading further education institution located on the edge of the Lake District National Park. Renowned for its strong employer partnerships, the college supports businesses through apprenticeships, bespoke training, and work placements. With a focus on excellence, employability, and enterprise, Kendal College offers training from entry-level to Level 5 across diverse sectors including health and social care, hospitality, engineering, and business services.

Working Hours :
Monday to Friday, 9.00am to 5.00pm, with very occasional evenings to support open evenings and events.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative