Data Technician Apprentice

Lead Data including external data from source and export for call out and email campaigns Maintenance, Support and Product Contracts Collating product data based on what Digicomm sell or will be selling Creating / Assisting with the creation of quote templates Organising images for relevant products External data Centralising a stock list and or adding to Quotewerks SharePoint Creating and deploying templates Ensuring all documents adhere to our brand guidelines. Preparation, documentation, and implementation of processes for quality systems accreditation – example ISO Compliance procedures and documentation Promote generalised training – logging in our HR Program Answering inbound general company telephone calls and accounts calls Fall back for operations calls Take specific details of the person calling, fault being reported and understanding the priority Efficient method of relaying the information to the support team and or creating a case in CRM for the operations team to act upon

Training Outcome:

Progression opportunities available upon successful completion of the apprenticeship.

Employer Description:
Looking for reliable IT support or a flexible phone system that works wherever you are? At Digicomm360, we specialise in helping businesses like yours stay connected, secure and productive – whether you’re working from the office, home or on the move.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Team working,Initiative