Reception apprenticeship level 3 business admin

Duties:

Managing the front desk and ensuring a smooth and welcoming experience for visitors, staff, professionals signing in/out while also maintaining a professional and efficient environment as being the first point of contact of the business Maintaining a Clean and Organised Reception Area: Ensuring the reception area is tidy, welcoming, and well-maintained Handling incoming calls, screening them as needed, and transferring them to the appropriate person or department Basic Clerical Duties: tasks like photocopying, scanning, and document management Providing information Answering inquiries about the organisation, providing directions, and assisting with general information requests Schedule appointments/hold the diary/book taxi/transport & record Provide general administrative support by organising files, archiving, handling correspondence/letters/parcels/deliveries/inventory of devices on site Gather feedback/surveys from visitors, staff, professionals Maintaining office supplies, processing mail ensuring they are swiftly responded to Proficiency in using computers/Excel/Word Must have a positive attitude, patience, and the ability to handle stressful situations professionally whilst representing the business successfully

Training:
Business Administrator Level 3 Standard Completion of assignments Professional discussions, reflective accounts and witness testimonies Lead on a project to demonstrate knowledge, skills and behaviours

Training Outcome:

You will have chance to advance your career in a professional business environment.

Employer Description:
Wellbeing Residential Ltd is a care home company that has been providing personalized care for nearly two decades. They focus on delivering high standards of care to older people, ensuring their well-being through health, nutrition, physical activity, and social connections. They operate several care homes across the UK, including locations in Spalding, Salford, and Bourne1. Their services include long-term and short-term residential care, dementia care, palliative care, and support for individuals with physical disabilities and mental health needs.

Working Hours :
9:00am - 5:30pm Monday - Friday

Skills:
Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Non judgemental,Organisation skills,Patience,Team working