Apprentice Receptionist/Legal Assistant

Day-to-day duties include:

Ability to deal with clients face-to-face in a polite and efficient manner, as first point of contact within the firm.  Quoting costs for our services, making appointments and booking meeting rooms.  Certifying clients' ID when attending appointments.  Providing teas and coffees for clients.  Taking payments by card/cash or cheque and identifying correct client.  Answering telephone calls, transferring to relevant person and taking detailed messages where required.  Opening new matters on LEAP Practice Management database and producing standard letters in line with company policy. Distribution of post on daily basis once checked by Partner and scanned to relevant matters.  Keeping files up-to-date in line with company policy.  Following company procedure regarding filing of Wills, LPAs, and Deeds, and their collection by clients in line with GDPR Policy. Ensuring client confidentiality is observed at all times.  Following procedure for closure of files.  General office duties, including photocopying and scanning, when required.

We reserve the right to close this vacancy early if a suitable candidate is found, so early applications are encouraged.

Training:
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.

 

Training Outcome:

This Apprenticeship can lead to a Paralegal Apprenticeship for the right candidate.

Employer Description:
Serjeant & Son is one of the oldest firm of solicitors in the country yet is modern in its approach. We foster a supportive collegiate environment and offer a structured career path. We use cloud-based technologies which allow flexibility of working. 

Working Hours :
Monday - Friday, 9.00am - 5.00pm.

Skills:
Communication skills,IT skills,Organisation skills,Initiative,Attention to detail,Team working,Logical