Customer Service Specialist Apprentice

We are currently looking to recruit for a customer services representative within our busy Newcastle site. This exciting role is crucial to the smooth running of the site.

This important role requires accuracy and an attention to detail. The successful applicant will act as a support to our Senior Salespeople. Although every day is different, typical duties will include stock control and communicating with customers and suppliers and completing the general day to day administration associated with a large distribution centre.

Training:

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.



Training Outcome:

Development is at the heart of Aalco Newcastle, and we are proud of the learning and development opportunities we provide. We are keen to develop our talented team and provide opportunities to progress. 

This is an entry level role with the opportunity to develop and build a long-term career. 

Full training will be provided alongside the opportunity to continue studying with the Level 3 Customer Service Specialist. 
 



Employer Description:
We are the leading non-ferrous metals supplier in the UK, supplying aluminium, stainless steel, copper and brass to engineering and fabrication based companies. Our extensive inventory includes aluminium, stainless steel, copper, brass and bronze in all semi-finished forms, covering a wide range of grades/alloys, shapes and sizes - both industry standard and special or bespoke items for particular application or individual customers needs. We have 18 service centres around the country, which offer a reliable and on time delivery service anytime in the UK. Each centre holds stocks to meet the immediate needs of customers in the local area and this is backed up by bulk stock at a central warehouse.

Working Hours :
Mon – Fri 08:30 – 17:00

Skills:
Communication skills,Attention to detail,Eagerness to learn,Approachable,Reliable,Computer Literate,Enthusiastic


  • Location: First Avenue Team Valley Trading Estate Gateshead NE11 0NU
  • Type: Permanent
  • Recruiter: HIT TRAINING LTD
  • Posted: 01-Oct-2025
  • Posted on: findapprenticeship.service.gov.uk