Business Administration Apprenticeship

Provide office and administration support as required Contribute to continuous improvement initiatives and adoption of new technology and processes Customer satisfaction and communication standards Office and facility cleanliness Completion of general administrative and daily assistant duties Timely delivery of client pricing tasks Accuracy and up-to-date management of supplier and client purchase orders Regular maintenance and updating of the client database Exceptional organisational skills with ability to prioritise under pressure Clear and professional communication and customer service skills Strong time management Proficient in Microsoft Office Attention to detail and accuracy in documentation Resilient, proactive and adaptable Customer-focused approach Digital literacy and openness to learning new systems, automation and AI tools 4/C+ in Maths and English GCSEs Provide administrative support to leadership and the hub co-ordinator team when required Act as the first point of contact for incoming calls and visitors to our office location Proactively manage client expectations and provide timely updates Assisting in facility management, key tasks include but not limited to, keeping the office environment clean and professional, ensuring the kitchen and bathroom amenities are safe, secure, clean and stocked where required Systems & Reporting Use Installer Pro to update the client database records and making sure this correct and up to date Monitor service KPIs and compliance measures (e.g. NSI standards) and provide reporting to management Assisting in general accounts / finance general admin daily duties Liaising with clients regarding orders placed, ensuring timely receipt of the corresponding purchase order (requisition document) for the services or products provided by CVL systems LTD.

Training:
Business administration level 3 Remote training delivery Onefile VLE 6 hours of dedicated training time every week

Training Outcome:

Possible full time permanent position upon completion of the apprenticeship.

Employer Description:
We specialise in delivering advanced security and automation solutions tailored to meet the needs of high-profile businesses and organisations. With a focus on excellence, reliability, and innovation, they proudly support their clients in achieving the highest levels of safety and operational efficiency. Since 2009 they have established themselves as a trusted provider of specialist security system designs and installations, offering competitive pricing without compromising on quality. Their comprehensive portfolio includes access control systems, HD CCTV surveillance, Barriers, Turnstiles, Speedlanes, Door automation, and Intercom systems. From design to installation and ongoing maintenance, they provide a seamless end-to-end service that prioritises the protection of premises, people, and assets.

Working Hours :
Monday to Friday 9am – 5pm with a 30-minute unpaid lunch break

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative