Apprentice Events Assistant

Assist with the wedding operations at Sandwell Valley Visitor Centre and Lightwoods House, supporting the team from initial meetings through to the wedding day. Support the Events team in delivering events, learning how bookings, administration, and event setup are managed. Help with administrative tasks to support smooth event delivery. Take part in planning and preparing events under guidance. Assist with setting up and clearing away event and wedding spaces, including arranging furniture, decorations, and equipment. Support the team in welcoming and guiding visitors and guests during events and weddings. Help monitor supplies and equipment needed for events, reporting any shortages or issues to the team. Assist in promoting upcoming events and weddings through social media or printed materials under supervision. Support the team in gathering feedback from guests after events to help improve future activities. Help maintain accurate records and databases related to bookings and event details. Shadow experienced team members to learn best practices in customer service and event coordination. Participate in team meetings and training sessions to develop skills and knowledge related to weddings and events. Contribute to creating an inclusive and welcoming environment by supporting Equality, Diversity, and Inclusion (EDI) values. Carry out other duties as needed to support the team and service goals. Follow Health and Safety policies to help maintain a safe working environment.

Training:

At the end you will gain a Level 3 Event Assistant Qualification.  The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% Off the Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity.

Training Outcome:

This apprenticeship is a fixed term 18-month contract and at the end you will gain a Level 3 Event Assistant Qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.

Employer Description:
Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.

Working Hours :
Monday - Friday between the hours of 8.30am and 4.30pm with weekends and occasional evenings.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Physical fitness,Good timekeeping & Punctuality,Reliability & Flexibility,Problem-solving,Willingness to learn