ICT Apprentice
Providing 1st line helpdesk support to customers in line with SLA’s
Conducting password resets and setting server permissions
Providing initial support for tech queries
Troubleshooting technical issues
Installing, testing and maintaining hardware such as laptops, firewalls, desktops, switches and networks
Training Outcome:
The company may offer a full-time position at the end of the apprenticeship.
Employer Description:
Blowfish Technology are a leading provider of Managed IT, Cloud Services, Telecoms and Software Development for businesses across the Northwest & throughout the UK. Through trust, experience and an excellent track record, we have become the go to source for support, and partner of choice for many industries across the region including the Engineering, Manufacturing, Legal and Financial sectors.
Working Hours :
Monday to Friday between 9am to 5pm.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative