L3 Business Administration Apprentice

Administrative Support

Maintain and update student records, employer contacts, and career service database, including DBS Prepare and distribute communications, newsletters, and promotional materials for career events. Schedule meetings, appointments, and interviews between students and employers. Support the coordination of career fairs, workshops, and employer engagement activities. Responsible for ensuring that all work placement opportunities are advertised and displayed, including digital job board.   Support with the administration of the UCAS process Take and distribute minutes for team meetings Support in promoting opportunities and events to students and staff, as well as developing professional links and liaising with local employers, businesses and job brokerage services to identify work experience placements across curriculum areas leading pipeline activities.   Manage department email correspondence and filter accordingly to appropriate staff liaise marketing team to gather student good news stories, feedback and other promotional marketing material

Customer Service

Act as the first point of contact for student and employer enquiries. Provide accurate information about career services, events, and resources. Ensure a welcoming and professional environment for all visitors to the Careers Department. Participate in the promotion of work placement services to students and staff

Data & Reporting

Track student engagement with career services and produce regular reports. Assist in collecting feedback from students and employers to improve services. Support the monitoring of KPIs and outcomes related to employability and progression.

Compliance & Quality

Ensure all administrative processes comply with college policies and GDPR regulations. Maintain confidentiality and professionalism in handling sensitive information. Support the implementation of outstanding Safeguarding practice (including health, safety and welfare) with designated staff/ departments responsible including for Safeguarding and Additional support needs.

General Duties:

To contribute to employer engagement and induction activities including college open days, school events / visits and promotional events off site which may include some weekends and celebration ceremonies. Support in engaging Career Champions to participate in various activities and events. To take part in Team meetings 1:1 and be involved in College staff development and training schemes and participate in PDR procedures within the College. To be aware of the principles of safeguarding children and young people as they apply to the role with the College. Actively promote and implement the College’s Safeguarding Policy. To adhere to the College's Single Equality Scheme with respect to staff and students. To comply with and implement the College’s Health and Safety policy. To undertake any other reasonable duties and responsibilities as may be required

Training:
1 day per week at Lambeth College

Training Outcome:

Apply for a degree apprenticeship in areas like Business Management, HR, or Project Management. 

Pursue a full-time or part-time degree in Business Administration, Education, or Careers Guidance.

Potential Progression roles:

Careers Administrator Student Support Officer Apprenticeship Coordinator  HR or Recruitment Assistant Office Manager or Team Leader (with experience)

Employer Description:
South Bank Colleges (SBC) - Part of the LSBU Group South Bank Colleges is a further education provider in London, comprising Lambeth College and London South Bank Technical College. It offers a wide range of professional and technical courses designed to prepare students for employment, apprenticeships, or higher education. • Rated “Good” by Ofsted (2025) • Courses span sectors such as: o Health & Social Care o Engineering & Robotics o Science & Digital Media o Hospitality, Sport, IT, and more • Strong focus on employability, industry links, and practical skills • Offers progression routes to London South Bank University (LSBU) SBC’s mission is to transform lives, communities, and businesses through applied education and insight. Its modern campuses, including the state-of-the-art Nine Elms site, provide students with excellent facilities and learning environments.

Working Hours :
Monday to Friday 8:30-5pm The vacancy will involve working across sites and being very hands on with events. Requires late evening work, such as open evenings, parents evenings and attending networking events.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience