International Freight Forwarder Apprentice

Key Responsibilities:

Provide administrative and operational support to the Air Freight team Prepare and manage all necessary documentation for shipments Act as the primary point of contact for shippers and consignees Handle all inbound calls in a courteous and timely manner Respond promptly and professionally to customer enquiries via email Liaise with airlines, freight agents, and airport authorities to ensure customers receive regular and accurate updates Build and maintain strong relationships with both internal and external customers Ensure all customer communications are handled efficiently and with a high level of professionalism Comply with all customs regulations and ensure documentation meets compliance standards

Training:

Suit 3F(iii), 2nd Floor MIOC, Styal Road, Manchester, M22 5WB.

Training Outcome:

The apprenticeship will initially be a 21-month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further apprenticeship or a permanent role within the business- subject to a suitable vacancy being available and in line with the selection process for the role.

Employer Description:
Fast Logistics, a leading provider of global logistics and freight forwarding services with offices across the Middle East and India is now expanding its UK operational team. After a period of exceptional growth, a position has become available to start your international freight forwarding career as an Air Freight Apprentice. Reporting to the Air Freight Manager you will embark on an exciting apprenticeship in a fast paced and very rewarding industry

Working Hours :
Monday to Friday, 8:30am to 4:30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience