Service Delivery Apprentice

Provide day-to-day support to the Service Delivery team Manage and monitor shared team mailboxes, ensuring timely responses and escalation where required Assist with document administration, including accurate filing and record keeping Support with V5 document management and related processes Liaise with dealer partners to request and obtain necessary documentation Carry out data entry tasks with accuracy and attention to detail Conduct data checks to ensure consistency and compliance Support the team with ad hoc tasks and projects as required

Training:
Business Administrator Level 3 Apprenticeship Standard Supporting and engaging with different parts of the organisation and interact with internal or external customers City of Bristol College Off site in its entirety

Training Outcome:
 Potential full-time employment available with further training opportunity

Employer Description:
Global Vans is a leading commercial vehicle broker headquartered in Bristol. Part of the Global Vehicle Group—the UK’s largest broker network serving SMEs—we provide commercial vehicles to businesses across the country, helping companies of all sizes access the right vehicles to support their operations efficiently and cost-effectively.

Working Hours :
Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 5.00pm. 1 hour lunch.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Punctual,Supportive,Personable,Eager and willing to learn,Approachable,Can-do attitude