Warehouse Operative Apprentice Level 2

The postholder will provide support to the warehouse and vans team when conducting customer collections, deliveries, and house clearances.

The role involves:

Working with a daily van schedule, ensuring that bookings are completed on time Assisting in the collection of donated furniture and goods, ensuring that everything we collect is good quality and in saleable condition and complies with all health and safety requirements Assisting with moving furniture in and around the warehouse and shop floors Assisting in the delivery of new goods from our warehouse/shops and to the door in a professional, commercial manner Manage customer and donor enquiries and dealing with customer and donors face to face Assisting with the logistics and operation of house clearances effectively, providing a first-class service at all times

Alongside this there will be significant opportunities to learn much more about how the charity operates, including:

Office – admin / finance / answering phones / incoming website emails / accounting / referrals / deliveries & collections / social media Woodwork – repairs / making / upcycling / designs Upcycling & Reuse – clothes / books / shoes / bags / electrical PAT testing / metal / bikes eBay – research / packaging / photos / draft listings / cataloguing Shop – front-of-house / sorting / stock rotation / displays / cleaning Warehouse – deliveries & collections / sorting / stock rotation / displays / cleaning

Training:

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Training Outcome:

Possible full time role if the opportunity is available opon completion of the apprenticeship.

Employer Description:
Emmaus North Staffs helps local people to overcome poverty. We partner with housing associations, providing essential furniture and appliances to those who are starting a new home, at no cost to the tenants aside from a small delivery fee. Our Beds for Kids campaign helps tackle an urgent need to provide free beds to children who do not have one, in Stoke-on-Trent and surrounding areas. Our charity is also working hard to raise funds for an important future project: setting up an Emmaus community for those who have faced homelessness. This accommodation will offer a home, work experience, daily support and funded training to help people rebuild their lives. It will be the first of its kind in the county.

Working Hours :
The role will involve working between Monday to Friday, 9.00am to 5.00pm. 30 - 37.5 hours per week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness