Apprentice IT Support Technician

Provision of an IT helpdesk support service to schools. Provide hardware support services to meet school requirements including installing, upgrading, maintaining and supporting IT hardware. Support school and central team staff and pupils with the use of IT equipment and software. Undertake IT equipment repairs. Install computer software as required. Provide support for in-school events requiring IT equipment/support, including assemblies, visiting speakers, parents' evenings, etc. Complete any ad hoc project work, as required. Attend and fully complete education courses and assessments that are part of the apprenticeship programme. The post holder may be required to perform duties other than those given in the job description for the post. The duties and responsibilities attached to posts may vary from time to time without changing the general character of the duties or the level of responsibility entailed.

Training Outcome:

This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech). We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme.

Employer Description:
We work with schools who share our desire to deliver outstanding academic and vocational opportunities, and support them through expertise and our high profile within the region’s education landscape. We progress the development of high-quality teaching and learning, develop curriculums that meet the needs of businesses and students, and work in partnership with the region’s communities, agencies and employers.

Working Hours :
Monday to Friday. Working hours are 8.30 am - 4.00 pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Patience