Admin / Customs Apprentice

Ability to work with and highlight cases to our internal team with GSC. Support with financial topics including: inhouse payment invoices, adding in details and invoicing customers. Supporting with customer queries relating to collection and payment of invoices. Running reports for customs activities including imports, exports, transits etc. General administration tasks through MS email, word, excel, and DHL systems. Ability to support with a wide range of task activities, with scope to learn and understand customs processes. Scope for development with the aim of moving into an operational or support roles within DHL business. Business Admin apprenticeship to be completed. Ability to work within a team.

Training:

On-the-job training delivered by the employer.

Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and mathematics minimum requirement is Entry Level 3.

Allocation of an apprenticeship delivery coach who will carry out regular training.

Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop.

Identify, track and support 6 hours of off-the-job training activities.

Quarterly formal progress review meetings, identifying learning achievements and next steps.

Training Outcome:

The Apprenticeship will initially be a 24-month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business, subject to a suitable vacancy being available and in line with the selection process for the role. 

Employer Description:
DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.

Working Hours :
Monday to Friday between 9am – 5.30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working