Business Administration Apprentice

Key accountabilities:

Provide general administrative support to the team, including filing, photocopying, scanning, and data input Maintain and update records, systems, and spreadsheets to ensure accurate information is stored and accessible Respond to phone and email enquiries in a professional and timely manner Support meeting arrangements, including booking rooms and coordinating online meetings Help organise and maintain office supplies and stationery Assist with incoming and outgoing post and deliveries Undertake project support tasks and basic research as directed  Collaborate closely with colleagues to ensure seamless communication and effective service delivery Maintain confidentiality and follow GDPR and data protection protocols Engage fully with training, reviews, and off-the-job learning required as part of the apprenticeship programme

Training:
The apprentice will attend an online lesson once per month to work towards the Business Administrator Level 3 Standard In addition, the apprentice will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks

Training Outcome:
There is potentially a permanent position available for the right candidate, on completion of the apprenticeship

Employer Description:
The Career Development Institute (CDI) is the UK’s professional body for the career development sector with around 5,000 members. Our purpose is to set standards, advocate for and promote high quality career development for all. Our members help people define their career goals, identify their strengths and development needs, The CDI provides a wide range of services to our members including a comprehensive programme of continuous professional development (CPD), ranging from events and training courses, to webinars, masterclasses, one-day courses and networking activities. We also play a key role in the development and recognition of standards, including supporting work on the Higher Apprenticeship: Career Development Professional, undertaking research to identify ways to improve the experience of learners wishing to join the profession and contributing to policy discussions related to career development. We are committed to enabling everyone working at the CDI, in the profession and among clients to thrive. We therefore encourage diversity within the sector and would particularly welcome applications from individuals from under-represented communities – see ‘Working for the CDI’ at the end of this advert for more details along with the benefits we offer.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working


  • Location: COPTHALL HOUSE 1 NEW ROAD STOURBRIDGE DY8 1PH
  • Type: Permanent
  • Recruiter: HALESOWEN COLLEGE
  • Posted: 23-Sep-2025
  • Posted on: findapprenticeship.service.gov.uk