Admin & Reception apprentice

Meet and greet patients upon arrival, check in as appropriate. Make and manage patient appointments in person and via telephone. Handle patient requests for information, payments, and enquiries regarding test results. Operate the telephone system and clinical systems. Maintain tidiness of reception, waiting area, and consulting rooms. Perform general administrative and clerical duties, including typing, photocopying, filing, scanning, and processing outgoing/incoming post. Process GP referral letters and manage Choose and Book referrals. Assist with subject access requests, private medical report requests, and medical record transfers.

Training:

You will complete your Level 2 Customer Service Practitioner apprenticeship alongside this role.
The training will be completed in your working environment, with Steadfast Training coming in once a month to deliver some learning, and then giving them some work to complete before your next meeting. 

Training Outcome:
The apprentice will have a lot of opportunities for progression throughout their career, with it being a growing company in a growth state.  An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence.

Employer Description:
Watlington Medical Centre is a Pharmacy located at Rowan Cl, Watlington, King's Lynn, PE33 0TU. They are a small pharmacy with a close knit team, and lots of opportunity for career progression

Working Hours :
Monday to Friday 9am to 5pm.

Skills:
Communication skills,Customer care skills,Team working,Non judgemental,Patience