Business Admin Apprentice - MCR

Undertake key aspects of administration relating to all area of the Academic Standards and Quality Office (ASQO) Collating and storing highly confidential documentation including student records relating to academic misconduct, complaints and conduct matters Inputting data onto ASQO databases other systems as and when required Checking reports for accuracy and highlighting any errors or discrepancies Assist with the review and update of GBS policies and procedures Review ASQO processes and suggest process improvements To deal with queries by telephone, letter, e-mail and face to face from academic and administrative colleagues and students in relation ASQO matters Communicating with staff across the organisation and partner institutions To undertake other appropriate duties as required by the Quality Manager/Associate Director/Director Use of Microsoft Office applications including Word, Excel, Outlook, Teams and SharePoint To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems

Training:
The successful candidate will complete a Business Administrator Level 3 Apprenticeship Standard

Training Outcome:
Excellent progression available within the company The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion

Employer Description:
Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK.  We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.

Working Hours :
Monday -Friday (times tbc)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working