Business Administration Level 3 Apprenticeship
To provide technical and administrative support to the department to ensure the smooth day to day running of specialist facilities and equipment.
Duties include:
Managing customer vehicles for services, MOTs, or repairs Advising customers on required work and associated costs Arranging vehicle collection and drop-off Providing escellent customer service and information to customers Organising bookings and assigning work to mechanics Ensuring spare parts, materials, and equipment are available Maintaining records of repair work to identify recurring issuesTraining:
Business Administrator Level 3 Apprenticeship Standard:
All learners will have a dedicated trainer/assessor who will plan learning and assessments with you. The assessment methods used will include the following:
Observation and assessment in the workplace Exams Course work Portfolio of evidence Witness TestimonyTraining Outcome:
On completion you will receive a Business Administration Level 3 standard
Employer Description:
About Us We specialise in selling, servicing, and repairing MINIs and BMWs. As true enthusiasts, we love to offer advice, help with repairs, or simply chat about our shared passion.
Working Hours :
Monday - Friday, 9.00am - 6.00pm
Skills:
Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience