Service Advisor

An excellent opportunity has arisen for an experienced Service Advisor to join a well-established car dealership representing several well-known automotive brands and offering a comprehensive range of services. As a Service Advisor, you will be the first point of contact for customers, ensuring smooth and professional after-sales service experience. This full-time permanent role offers a salary range of £27,500 - £33,000 and benefits. You Will Be Responsible For: ? Acting as the primary contact for customers, both face-to-face and over the phone, always ensuring a friendly and professional service ? Coordinating service bookings and communicating effectively with both customers and internal teams to ensure efficient workflow ? Proactively identifying opportunities to promote additional products and services such as service plans and vehicle health checks ? Building and maintaining strong working relationships with suppliers, customers, and colleagues to support seamless operations ? Managing administrative tasks with accuracy, including updating systems and processing documentation What We Are Looking For: ? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role. ? Previous experience within a franchised car dealership. ? Confident IT skills with the ability to quickly learn internal systems ? Excellent verbal and written communication abilities ? A full, valid UK driving licence is required What's On Offer: ? Competitive salary ? Performance-related bonus opportunities ? Company car ? Company pension scheme ? Generous holiday entitlement, increasing with service ? Access to manufacturer training and ongoing professional development programmes ? Health, wellbeing and discount membership scheme ? Employee discounts and recognition awards ? Inclusive company culture with regular staff events and long-service celebrations This is a fantastic opportunit