Head of CCTV & Security (L6Z2)

Job Title: Head of CCTV and Responsive Security

The Role:
As Head of CCTV and Responsive Security, you will be responsible for delivering a comprehensive range of initiatives to ensure full compliance with legal requirements and regional guidance. You will lead the Responsive Security Patrol, ensuring that Camden remains resilient in the face of emergencies. You will also play a strategic role in the continuous development and implementation of Council policies, working closely with the emergency management team and other council divisions.

Key Responsibilities:

Provide strategic leadership for CCTV operations and security services. Ensure high standards of CCTV operations and customer service. Oversee Camden’s preparedness for critical incidents and emergencies. Lead the delivery of initiatives to meet legislative compliance. Engage with senior leadership to influence future policies and strategic direction. Develop partnerships internally and externally, fostering collaboration for better service delivery.

About You:
We’re looking for a motivated and experienced leader with a passion for public service and a commitment to delivering Camden’s ambitious vision. The ideal candidate will have:

Demonstrable experience in leading security or CCTV services, with a focus on emergency planning and incident response. Strong leadership skills, able to inspire teams and communicate effectively with stakeholders. A commitment to providing excellent customer service and high operational standards. The ability to think critically and creatively to solve complex problems. Flexibility to work outside regular hours as needed.

Additional Skills:

Experience in emergency planning and incident management. Strong written and verbal communication skills. Ability to manage performance and drive continuous improvement.

Working Environment:
This role is based in Camden’s flexible, ‘agile’ work environment, allowing you to work from both council buildings and home. We prioritise collaboration and trust within an empowered, paperless work culture.

Relationships:
You will work closely with:

Senior leaders and directors across Camden Council. External partners such as the Metropolitan Police, Home Office, and London Councils. Camden’s emergency management team and various stakeholders across public safety sectors.

How to Apply:
If you’re ready to take on this leadership role, please contact Lewis Ashcroft at Service Care Solutions at Lewis.Ashcroft@servicecare.org.uk for more information or to submit your application.