Housing Solutions Officer - Resettlement

Specialist Resettlement Coordinator
Enfield, London
Temporary
Full Time
Are you passionate about supporting vulnerable individuals to achieve stable housing and better life outcomes? We’re looking for candidates for a critical role in helping single homeless applicants with complex needs transition to sustainable housing solutions.
THE ROLE
As a Specialist Resettlement Coordinator, you will deliver expert casework and support to single homeless applicants leaving institutions such as hospitals and prisons. You will collaborate with internal and external partners to improve outcomes and ensure housing stability.
Key responsibilities include:

Conducting comprehensive assessments and co-producing Personal Housing Plans. Delivering specialist homelessness casework in line with national and local legislation. Coordinating services and support for applicants with complex needs. Ensuring safeguarding best practices are embedded and consistently applied. Collaborating with agencies, including health services, probation, and social care. Attending multi-agency meetings such as discharge planning and MAPPA. Maintaining accurate, GDPR-compliant client records and documentation.

THE CANDIDATE
The ideal candidate will have significant experience in housing and homelessness casework, particularly supporting vulnerable individuals with complex needs. Previous experience in a similar role is essential.
You will also have:

Expertise in housing, welfare, and homelessness legislation and policies. A strong understanding of safeguarding practices and procedures. Proven ability to manage end-to-end casework effectively. Excellent communication and customer service skills. Experience working collaboratively to deliver positive outcomes.

THE CONTRACT
This is a temporary role for 3 months, offering hybrid working. You will work from the office 1-2 days per week and may need to attend local hospitals where required.
The pay rate for the role is £23.00 per hour LTD company rate. The PAYE equivalent is £19.61 per hour, inclusive of holiday.
HOW TO APPLY
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!