Chef Concierge - Cyprus

Chef Concierge – Cyprus

5-star hotel and resort propertyMust have Clef d’Or certificationEnglish fluency is required; Arabic and/or Hebrew is a bonusSalary is competitive and dependent on experience.

Job description:

As Chef Concierge, you will lead the delivery of exceptional guest experiences, responding to every request and anticipating needs to delight and exceed expectations.You will oversee all Concierge operations and your team, playing a central role in shaping the guest journey.From pre-arrival planning to departure, you will ensure every step is seamless.You will work closely with the butler, lobby, and guest relations teams to uphold 5-star, LQA, and brand standards.

Primary responsibilities:

Lead the Concierge guest experience by overseeing all guest-facing services, including personalised itineraries, luxury transportation, and cultural experiences.Ensure smooth pre-arrival planning, personalized service throughout the stay, and post-departure engagement.Engage personally with guests to create meaningful moments.Maintain high operational standards, ensuring all services are delivered with precision and warmth.Manage daily logistics, transportation schedules, staff rotations, and urgent guest needs with steady leadership.Drive revenue and innovation by working with sales, butler, and F&B teams to create concierge-led offerings such as private tours, cultural programs, and tailored dining packages.Negotiate vendor partnerships and promote in-house experiences to build guest loyalty.Develop your team by recruiting, training, and mentoring a multilingual group skilled in emotional intelligence and luxury service.Lead regular training sessions, provide on-the-job coaching, and support familiarisation trips.Ensure quality and safety by conducting inspections, hygiene checks, and reviewing guest feedback.Aim to exceed experience and service goals and ensure compliance with health, safety, and data privacy regulations.Serve as a key contact for service recovery.

Qualifications:

You must be a Clefs d’Or (Golden Keys) member.A diploma or degree in hospitality or tourism management is required.You should have luxury hospitality experience, including at least three years in a leadership concierge or guest services role.You must be experienced in guest journey design, team leadership, and partnership development.Knowledge of Cyprus’ culture, dining, and arts scene is an advantage.Experience in a Forbes 5-star or LQA-audited hotel is preferred.

Competencies:

You must have excellent communication skills and be fluent in English.Knowledge of Arabic or Hebrew is a plus.You should have strong public presence, emotional intelligence, and professional etiquette.You should be strategic, financially literate, and performance focused.You must remain calm and gracious under pressure, be skilled in property systems and logistics, and have cultural sensitivity.Discretion and alignment with luxury standards are essential.

If you are interested in this opportunity, please send your full CV/profile to Beatrice@corecruitment.com

Only shortlisted candidates will be contacted.