Scheme Manager Hatfield Temporary Full Time Are you passionate about supporting older people to live independently and thrive in their homes? We are seeking a dedicated Scheme Manager in Hatfield for a rewarding temporary position. THE ROLE As a Scheme Manager, you will play a pivotal role in promoting the well-being and independence of residents while ensuring exceptional housing support services are delivered. Key responsibilities include:
Encouraging residents to maintain their independence through tailored housing support services.
Providing comprehensive administrative support, including producing letters and notices, managing invoices, and recording data.
Responding to customer queries and complaints, offering guidance and advice via telephone and face-to-face interactions.
Supervising contractors and overseeing works to ensure quality service delivery.
Ensuring compliance with all legislative and regulatory requirements related to housing services.
Supporting property resales and other related administrative functions.
Managing sensitive and confidential information effectively.
THE CANDIDATE The ideal candidate will have previous experience in a similar role, particularly working with older people in a supportive capacity. You should also demonstrate:
Strong communication and customer care skills.
Experience in resident involvement or customer participation activities.
The ability to effectively organize and prioritize multiple tasks.
A proven track record of problem-solving in a housing or support environment.
A good understanding of the services available to support older residents and their key needs.
THE CONTRACT
Temporary ongoing – 3-6 months
The pay rate for this role is £17.70 per hour LTD company rate. The PAYE equivalent is £15.09 per hour, inclusive of holiday
HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call 01772 208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
