Head of Operations - Growing Casual Dining Concept

Head of Operations – Growing Casual Dining Concept
Nationwide (ideally M25 corridor)
Up to £75,000 + car + bonus

Our client is looking for a Head of Operations who’s ready to step up and make an impact. This isn’t about ticking boxes – it’s about rolling up your sleeves, adding to a great culture, and making a regional business thrive.

You’ll be reporting into the Founder, with a strong brand and a profile product to back you up. Your focus? Pulling communities together, understanding how a strong brand performs regionally, and ensuring every site is firing on all cylinders.

What You’ll Be Doing:

Owning the customer journey – making every visit memorableLeading staff training and development – building high-performing teamsControlling COGS and GP margins – keeping the numbers healthyDriving operational and financial performance across the regionPutting people first – employee engagement, operational development, and customer satisfactionKeeping a close eye on the competition and thinking creativelyCoaching teams to deliver results through strong leadershipRepresenting the business in-store – being the face of the brand

Who You Are:

Experienced in multi-site operations with budgets circa £16mCurrently thriving in a similar roleProven success in developing people and teamsInnovative, creative, and energetic – full of ideas and drivePassionate about hospitality and fanatical about the brandWant to add value to a more independent business and have real exposure to strategy

This is a role for someone who wants to make a real difference, lead with energy, and help a brand grow responsibly and successfully.

Sound like a bit of you – apply at Kate at CORE dot com