Administration Officer

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as an Administration Officer with Bolton Council

Bolton Council are currently looking for someone who is happy to work 37 hours per week.

What You’ll Do:

Support the Team: Maintain filing systems, respond to interdepartmental requests, and manage customer accounts. Manage Invoicing & Payments: Process invoices, credit/debit memos, and address customer queries. Assist with Debt Collection: Work with customers on repayment plans, monitor payments, and update records as needed. Maintain Accuracy: Update computer records following customer contact and ensure data accuracy in all systems. Communicate Effectively: Handle customer communications diplomatically, always with sensitivity to individual circumstances.

What We’re Looking For:

Strong ICT skills, particularly in Microsoft Office and other debt management software. A collaborative team player, ready to assist and support wherever needed. Excellent communication skills to ensure effective information sharing across teams and with customers. A proactive attitude toward continuous improvement and making processes more efficient.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions. We operate nationwide working with both public and private domains. All Compliance paid for including DBS and Social Work registration. We operate 3 payrolls per week Bring your Job to us bonus of £250 Refer a friend Bonus of £250