Business Administrator Apprentice

The Apprentice Business Administrator is a key role within Cheshire West and Chester’s Children’s Social Care Service, which is within the wider Health and Wellbeing Directorate. 

This apprentice role offers the opportunity to develop valuable experience of working within a busy administrative environment and acquire the skills and knowledge to become a Business Support Assistant. 

The Apprentice Business Administrator will provide a wide range of essential administrative and business support activities to assist the children’s social care service. 

This apprenticeship will have line manager, workplace mentor, inclusive employment manager and a dedicated apprentice programme tutor. 

On successful completion of the Level 3 Business Administrator Apprenticeship Standard and review of performance, the post holder will progress to the substantive post of Business Support Assistant. 

This role is ‘Hybrid’ which means working from Council Hub buildings and from home.

Notwithstanding the detail in this Job Role Profile, the job holder will undertake such work as may be determined by the Manager from time to time, up to or at a level consistent with the Principal Responsibilities of the job.

Typical duration for this Level 3 Business Administrator qualification is 18 months and 3 months duration to complete, the End Point Assessment. Apprenticeship training will be delivered on-site and via Microsoft Teams. 

Responsibilities the apprentice will have, with appropriate support and supervision:

Support the work of Children’s Social Care by providing comprehensive, administrative and finance support to ensure service needs are met and business levels maintained Undertake activities connected with supporting the work of the team and wider service to achieve optimum efficiency and effectiveness Respond to all enquiries to ensure prompt accurate communication standards are met and maintained Input and update service and customer data bases ensuring that the accuracy and integrity of the information is maintained Retrieve and extract data in the form of summary reports, excel spreadsheets or word documents so that managers and multi agency partners can be assisted in their decision making Highlight potential areas for improvement to systems, functions and activities to the manager 

Training Outcome:

On successful completion of the Level 3 Business Administrator Apprenticeship Standard and review of performance, the post holder will progress to the substantive post of Business Support Assistant.

Employer Description:
Play your part towards a stronger future at Cheshire West and Chester Council. We believe a stronger future where we all play our part in thriving, caring and sustainable communities. Grow your career, make a difference at Cheshire West and Chester Council. We pride ourselves and doing things differently. Our Council provides vital services which touch all aspects of people’s lives every day. We are driven by doing things differently, working on a wide variety of exciting change programmes to tackle challenges across our borough. With almost 3,500 employees, we are responsible for well known services such as , museums, libraries, environment operations, transport and highways, social care, schools, housing, planning and waste collection, but there is much more to what we do such as supporting businesses, registering births, and marriages, pest control , supporting careers in finance, legal, data and more!

Working Hours :
Monday to Friday; this role is ‘Hybrid’ means working from Council Hub buildings, and from home, to be discussed with the line manager (exact shifts to be confirmed).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience