Customer Service/Administrative Apprentice

Create and amend detailed AutoCAD Traffic Management Plans Communicate both verbally and written with internal and external customers Drawings are to be created in line with Chapter 8 Legislation Use Google Maps and Google Earth as reference for layouts Communicate details from survey information supplied by each project co-ordinator Work to the agreed time frames given by your line manager To create and manufacture special legend signs and advance warnings according to upcoming operational requirements Ensure all TM plans are completed and submitted for approved within 24 hours of the initial enquiry being received working with the Design & Surveying Manager on this To assist the Design & Surveying Manager where applicable and when requested Assist where applicable with site photo checking

Training:

Level 2 Customer Service Practitioner Apprenticeship Standard:

Functional skills in maths and English (if required) End-Point Assessment (EPA) One to one tutor assessor support in the workplace Attending weekly classes covering health and safety and equality and diversity and working towards completing the EPA

Training Outcome:

The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship.

Employer Description:
Established in 2015, Paragon Traffic Management Limited have quickly become a key strategic partner to their clients throughout the United Kingdom.

Working Hours :
Monday to Friday between 9am - 5pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills