IT Technician Apprentice

To contribute to the effective operation of the school by:

Facilitating the smooth running of the schools IT
systems Providing first line support and advice to staff and
students Providing support and maintenance for network
hardware and soft ware, including classroom
support Provide technical and AV support for events Support in house training as and when required Support delivery of small projects

 

IT Support

Support IT Network Manager with help desk including:

Act as a point of contact for first line help desk requests, responding appropriately to resolve requests, in a timely manner Provide first line IT support services to staff and students on school related issues Log all requests for IT Support time and maintain appropriate notes regarding any work carried out Deal with priorities of tasking as agreed daily with IT Network Manager Escalate support requests as necessary to ensure prompt resolutions Keep staff / students informed as to progress of assigned tasks Create new user accounts and delete accounts that are no longer required on all systems in use in the school Perform regular room and equipment checks to provide maximum availability, keeping a log of faults found and informing the IT Network Manager of any issues that may affect the IT
provision to the school Assist with the repair process for chromebooks and laptops, logging and arranging repairs as necessary Support IT Network Manager with maintaining and cleaning computers, projectors , AV equipment, printers / copiers including Maintain student and staff printer credits - liasing with finance
department in relation to student payments Basic servicing of printers and reporting to a third party if additional maintenance or parts are required Management of printing supplies
 

Media Support

Support IT Manager with Audio Visual Systems
including;

Provide first line support to staff/students using audio / visual equipment Maintain and set up audio visual equipment for concerts and extra curricular events i.e parent information evenings,open evenings etc Provide training on the Hall equipment and provide documentation as necessary Liaise with lettings regarding outside hirings Audio / Visual requirements Maintenance of classroom Interactive Screens and projectors

Training:
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying ICT (Information Communications Technician) level 3 apprenticeship standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a level 3 IT qualification

Training Outcome:

Potential for permanent role after completion of apprenticeship for the right candidate.

Employer Description:
Beaumont is a truly outstanding school which achieves the very highest levels of academic success across a broad and balanced curriculum, supported by excellent pastoral care. We are an 11-18, mixed, community school with Academy status, located on the east side of St Albans, with specialisms in Languages, Mathematics and Computing. The school provides an outstanding education where all students are encouraged to succeed and are given a wide range of learning and enrichment opportunities in which to ‘enjoy and excel’.

Working Hours :
(8am-4pm Monday - Thursday and 8.00am -3.30pm on Friday)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Passion for ICT,Positive attitude,Motivated,Hard-working