Business Administrator Apprentice

Customer Service & Communication:

Act as the first point of contact for incoming telephone and email queries, ensuring all communications are handled professionally and efficiently.

Purchasing & Stock Management:

Coordinate the purchasing of materials, equipment and consumables. Track stock levels and maintain records through a database.

Project & General Administration:

Provide administrative support for work, maintaining control documents.  Support managers with administrative tasks such as letter writing, filing, scanning, meeting minutes and documentation.

Travel & Accommodation Coordination:

Book accommodation for training staff when required.

Maintenance & Compliance:

Keep preventative maintenance records updates and resolve any related issues ina  timely manner.  Ensure compliance with Qualty Management Systems (QMS) by loggin Corrective Action Requests (CARs) and managing document control.

Process Imporvement & Reporting:

Provide regular updates, action plans and recommendations to improve administrative processes. 

Customer Feedback & Liaison:

Liaise with customers to gather and record feedback regularly

Training Administration:

Provide support for emplyee training, including record-keeping and course organisation. Assist the Training Division by managing delegate queries, sending joining instructions and coordination accreditation paperwork.

Problem-Solving & Continuous Improvement:

Apply problem-solving skills to overcome challenges and contribute to improving processes across the company. 

Training Outcome:
Further opportunities such as Management or senior support roles.

Employer Description:
INFRATEC-UK are the leading provider of installation, inspection, testing and commissioning of infrastructure technologies, INFRATEC also offer equipment repair, maintenance, replacements as well as ongoing technical support. INFRATEC-UK Training provide courses in health & safety, working at height, confined space, drone operations, first aid and workplace safety are delivered to the highest standards using the experience and skills of our team of professionally qualified instructors.

Working Hours :
Monday - Friday. Hours TBC.

Skills:
Communication skills,Attention to detail,Organisation skills,Interest in Administration,Knowledge on Microsoft office