ServiceNow Technical Consultant
We are looking for a skilled ServiceNow Technical Consultant to join our dynamic team in Cape Town. This role is ideal for professionals with hands-on experience configuring, developing, and implementing ServiceNow solutions across multiple modules, who are eager to work in a collaborative, client-focused environment. Key Responsibilities - Configure, customise, and implement ServiceNow solutions across ITSM, ITOM, CSM, HRSD, ITBM, and other modules. - Develop workflows, business rules, integrations, and custom applications tailored to client requirements. - Collaborate with functional consultants and clients to translate business requirements into technical solutions. - Conduct solution testing, troubleshooting, and validation to ensure high-quality deliverables. - Support upgrades, migrations, and enhancements on the ServiceNow platform. - Provide guidance and mentoring to junior developers and team members. - Ensure compliance with best practices, ITIL guidelines, and client standards. Required Skills & Experience - 3+ yearsÂ’ hands-on experience as a ServiceNow Developer or Technical Consultant. - Strong experience in configuration, scripting, and development within ServiceNow. - Experience with integrations (REST, SOAP, Integration Hub) and API development. - Familiarity with ServiceNow modules: ITSM, ITOM, CSM, HRSD, ITBM, or related. - ServiceNow Certified System Administrator (CSA) required. - Excellent problem-solving, analytical, and communication skills. - Ability to work independently and collaboratively in a client-facing environment.