Customer Service Apprentice

Serving customers Processing orders Taking payments Picking/loading and unloading building materials General warehouse operations Adhering to health and safety procedures Potential to train as fork lift truck driver Develop over the course of the apprenticeship to cover the full range of knowledge, skills and behaviours in the apprenticeship standard

Training:

This is a work based delivery model with visits from a Learning Skills Development Officer (LSDO).

Training Outcome:

On successful completion of the apprenticeship, the successful candidate could progress to roles including yard/warehouse assistant, sales assistant and ideally ultimately a trainee branch manager.

Employer Description:
Customer service is our number one priority. Our friendly, knowledgeable staff have a driving emphasis on customer service and can offer advice on our great range of building and renovation products. We’re always happy to help! We are the real one-stop shopping destination, with all the tools you need for your renovation and building supplies!

Working Hours :
Between working hours of Monday - Friday 07:30 - 17:00 and Saturday 08:00 - 12:00.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Logical,Team working,Initiative,Non judgemental,Physical fitness